Very prompt response time . Their service is excellent, professional and attentive! We were able to get back to work after a disastrous flood. Very grateful!

Robert Serafini serves as Quick Response Restoration’s cornerstone of Experience, Expertise, Authority, and Trust (EEAT). A dedicated member of the Quick Response team since 1998, Robert brings decades of hands-on restoration and insurance industry knowledge to every project. Prior to joining QR, he worked as an independent insurance adjuster, giving him a deep understanding of claims processes, policy interpretation, and customer advocacy.
Robert holds multiple IICRC certifications for fire, water, mold and has successfully managed numerous multi-million-dollar restoration projects, including large-loss and complex commercial assignments. His portfolio also extends internationally, where he has contributed to remediation efforts abroad.
Deeply rooted in the Capital District community, Robert is known for his generosity and civic involvement. He actively hosts and supports charity events benefiting local hospitals, schools, first responders, veterans, Catholic organizations, pet adoption, and local Chambers of Commerce. He is also an engaged member of several professional associations: Saratoga County Chamber, Adirondack Regional Chamber, NYS SFA Chapter, GCAR, ENYSHE and BOMA continuing to elevate industry standards and strengthen community ties.

